Endura
Memorials Inc.

Product Information

Our photoceramics are uniquely composed of a complex mixture of frits and inorganic pigments offering permanent proven durability. They are fired in kilns reaching temperatures over 1600F.

 

Unconditional Guarantee for Solid Porcelain

We believe that it is generally understood that a photoceramic composed of specific fired frits and inorganic pigments are permanent; however, should any photoceramic need replacing because of fading or deterioration caused by weather exposure, we will replace it with another photoceramic of the same specification at no charge. This excludes photoceramics subject to vandalism or deliberate defacing.

 

Limited Guarantee for Stainless Steel Memorials

Customers should be aware that the special coating of ceramic and porcelain glaze is on top of the stainless steel which means that the frits and colour pigments are fused into glaze, not in the metal. This means that there is a possibility that the glaze coating may chip or lift at the weakest points, around the edge of the plaque. This may occur because stainless steel expands at a different rate than the coating. This is not present in the solid porcelain as once the frits and colour pigments are fused it become one solid piece.

 

Complete Unconditional Customer Satisfaction

Should any of our photoceramics not be entirely satisfactory to your customer, please fax/email. Preferably notify us within 30 days of receipt. Please include your order number and our shipping date or invoice date along with a brief description of the dislikes/issue, etc. We will be happy to provide you with a new photoceramic at no cost. The original picture or photoceramic is not required.